Accessability Statement

ecoplus, Lower Austria's Business Agency, endeavors to make the company's website accessible in accordance with the Web Accessibility Act (WZG) as amended to implement Directive (EU) 2016/2102 of the European Parliament and of the Council of 26 October 2016 on the accessibility of the websites and mobile applications of public sector bodies (Official Journal L 327, 2.12.2016, p. 1).

This declaration on accessibility applies to www.ecoplus.at.

STATUS OF COMPATIBILITY WITH THE REQUIREMENTS

The website www.ecoplus.at is partially compliant with the Web Content Accessibility Guidelines due to the incompatibilities and exceptions outlined below. We plan to address some of these accessibility deficiencies by September 2025.

The underlying criteria are based on WCAG 2.1 conformance level AA or the equivalent European standard EN 301 549 V2.1.2.

NON-ACCESSIBLE CONTENT

The content listed below is not accessible for the following reasons:

a) Incompatibility with accessibility regulations

The copyright notices on images are not easy to read when using the keyboard due to insufficient contrast with the background and are therefore not optimally implemented. (WCAG success criterion 1.4.3 Contrast - minimum)
At 200% zoom or at a resolution of 1024px, content is cut off horizontally and scroll buttons on sliders are sometimes not operable.
(WCAG success criterion 1.4.4 Change text size and 2.1.1 Keyboard operability)
At 400% zoom and a window width of 1280px, elements overlay the font in the header. (WCAG success criterion 1.4.10 Wrapping of content)
Not all headings are meaningful (WCAG success criterion 2.4.6 Headings & labels)
There are scroll buttons whose programmatic labeling (e.g. for quote or image sliders) is in the wrong language. (WCAG success criterion 3.1.2 Language labeling of parts and 4.1.2 Name, role, value)
WAI ARIA markup is not used correctly in some cases. (WCAG success criterion 1.3.1 Info and relationships and 4.1.2 Name, role, value)

b) Exceptions due to disproportionate burden

There is no audio description in the image videos. However, all essential information is conveyed verbally and the visual content does not contain any additional significant information and serves as a supplement. Audio description is currently not easily possible on YouTube. We believe that remedying this would impose a disproportionate burden in terms of accessibility regulations.
Due to the legal obligation, some downloads must be offered; these are not fully accessible due to frequent updating, age and partial document length. These few PDF documents are not tagged so that they cannot be read and used by screen reader users, or only to an insufficient extent. For newer publications, we make every effort to implement the accessibility requirements. For older publications, the effort involved represents a disproportionate burden in terms of accessibility regulations.

c) This content does not fall within the scope of the applicable legislation

The videos made available on the platform are hosted and published on Youtube.com. Videos published before September 23, 2020 do not fall within the scope of application.
Content from third parties, such as reports, studies and presentation documents from our partner network, which are not within the sphere of influence of ecoplus, are excluded from the EU Directive. No statement can be made regarding the compatibility of this third-party content with accessibility regulations.

CREATION OF THIS ACCESSIBILITY STATEMENT

Creation date: This declaration was created on 10.12.2024.
Last update: 16.05.2025

The assessment of the compatibility of the ecoplus website with the Web Accessibility Act for the implementation of the requirements of Directive (EU) 2016/2102 was carried out in the form of an external accessibility audit in accordance with WCAG 2.1 at conformance level AA in May 2025.

FEEDBACK AND CONTACT INFORMATION

The offers and services on this website are constantly being improved, exchanged and expanded. Ease of use and accessibility are very important to us. New page content is regularly checked by the web editorial team when it is published.

If you notice any barriers that prevent you from using our website - problems that are not described in this statement, shortcomings in terms of compliance with accessibility requirements - please let us know by e-mail.
Please send all messages and suggestions to headoffice@ecoplus.at with the subject “Report a barrier on the www.ecoplus.at website”. Please describe the problem and provide us with the URL(s) of the affected subpages or document.

We will check your request and contact you as soon as possible.

ENFORCEMENT PROCEDURE

If you do not receive a satisfactory response from the above contact option, you can submit a complaint to the Austrian Research Promotion Agency (FFG). The FFG accepts complaints electronically via the contact form.

Contact form of the federal complaints office

The complaints are examined by the FFG to determine whether they relate to violations of the provisions of the Web Accessibility Act, in particular deficiencies in compliance with the accessibility requirements, by the federal government or an institution attributable to it. If the complaint is justified, the FFG must issue recommendations for action to the federal government or the legal entities concerned and propose measures to remedy the deficiencies in question.

Information on the complaints process